Frequently Asked Questions
Everything you need to know about MagnetRX products and services.
What is the standard shipping time for orders?
Most orders are processed within 1-2 business days. Domestic shipping typically takes 3-5 business days, while international shipping can take 7-21 business days depending on the destination.
How do I determine the correct size for my magnetic bracelet?
We provide a detailed sizing guide on each product page. We recommend measuring your wrist circumference with a flexible tape measure and adding approximately half an inch for a comfortable fit.
What is your return and exchange policy?
We offer a 60-day satisfaction guarantee. If you are not completely satisfied with your purchase, you can return the item in its original condition for a full refund or exchange.
Are MagnetRX products waterproof?
Most of our stainless steel and silicone products are water-resistant and can be worn during showering or swimming. However, we recommend avoiding prolonged exposure to saltwater or harsh chemicals to maintain the finish.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, Google Pay, and interest-free installment plans through Shop Pay.
Do your products come with a warranty?
Yes, all MagnetRX products are backed by a 1-year manufacturer warranty that covers any defects in materials or workmanship from the date of purchase.