Returns & Exchanges
At MagnetRX, we stand behind the quality of our products and offer a 60-day satisfaction guarantee to ensure you are completely happy with your purchase. If you are not satisfied for any reason, we offer easy returns and exchanges to make your shopping experience seamless.
Return Process
- 1.Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the items in their original packaging, ensuring all components and documentation are included to qualify for a full refund.
- 3.Ship the Item
Print the prepaid shipping label provided through our portal and drop off the package at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse receives and inspects your return, we will issue a refund to your original payment method within 5-7 business days.